Privacy Policy

1. Introduction

The protection of your personal data is a priority for Kainaly. This Privacy Policy explains how your personal information is collected, used, and protected when you use our website www.kainaly.com (hereinafter "the Site").

By using our Site, you agree to the practices described in this Privacy Policy.

2. Data Controller

The data controller is:

• Name: KAINALY
• Legal status: Micro-Enterprise
• Contact email: kainaly@outlook.com

3. Data collected

a. Data collected directly from you

When you use our Site, we collect certain personal data, including:

• When you place an order: last name, first name, postal address, email address, phone number, payment information.
• When subscribing to our newsletter: email address.
• When using the contact form: name, email address, and message.

b. Automatically collected data

When you browse our Site, we automatically collect data via cookies or similar technologies, such as:

• IP address, browser type, pages viewed, visit duration.
• Data related to purchasing preferences and browsing.

4. Purposes of data processing

The collected data is used for:

• Order management: processing, payment, delivery, and order tracking.
• Customer service: answering questions or complaints.
• Site improvement: analyzing user behavior to optimize the customer experience.
• Marketing communications: sending promotional offers if you have consented to them.

5. Data sharing

Your personal data is shared only with third parties necessary for the proper execution of our services, such as:

• Shopify: platform hosting our site.
• Payment services: to process transactions (e.g., Stripe, PayPal).
• Carriers: for the delivery of your orders.

We ensure that all these third parties respect the confidentiality and security of your data.

6. Data retention

Personal data is retained only for the period necessary for the purposes for which it was collected:

• Orders: retained for 5 years to comply with legal and accounting obligations.
• Marketing: retained until you withdraw your consent.
• Cookies: duration specified in our cookie policy (see section 8).

7. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: obtain a copy of your personal data.
• Right to rectification: request the correction of inaccurate or incomplete data.
• Right to erasure: request the deletion of your personal data under certain conditions.
• Right to object: refuse the use of your data for specific purposes (e.g., marketing).
• Right to data portability: receive your data in a structured and readable format.

To exercise these rights, please contact us at kainaly@outlook.com.

8. Cookies

We use cookies to:

• Ensure the proper functioning of the Site (essential cookies).
• Analyze Site traffic and usage (analytical cookies).
• Personalize your experience (marketing cookies).

During your first visit, a consent banner allows you to accept or refuse the use of cookies. You can change your preferences at any time in your browser settings.

9. Data security

We implement technical and organizational security measures to protect your personal data against unauthorized access, loss, or disclosure. Transactions are secured via an SSL protocol.

10. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time to adapt it to legal or technical developments. The updated version will be published on this page with a revision date.

11. Contact

For any questions regarding this Privacy Policy or your personal data, please contact us at kainaly@outlook.com.